General Questions

With over 29 years of experience in the electronics industry, HORBEST’s team brings deep expertise and a comprehensive understanding of ESD control solutions. Our extensive product range and industry knowledge enable us to provide trusted support for businesses seeking reliable static control.

In this section, you’ll find answers to our most frequently asked questions (FAQs) as well as a helpful ESD glossary to guide you through the essential terminology and concepts related to electrostatic discharge.

If you need further assistance or have specific questions, don’t hesitate to contact our team — we’re here to help.

How do I care for ESD Floor?

An ESD floor requires specialised care when it comes to cleaning. If you do not clean or maintain your antistatic floor, you could compromise the ESD properties of the floor. This could lead to expensive replacement costs of the damaged electronics and the floor itself. In order for your floor to perform its best long-term, cleaning it regularly with an ESD floor cleaner is essential. Our ESD floor cleaner is an excellent choice for removing contaminations of ESD flooring and eliminating static. Before using a floor cleaner, we recommend to brush/sweep your ESD floor with an ESD dustpan and broom to clear it of all sand, grit, debris, or dirt. ESD dustpans and brushes are usually made from static-safe materials such as ESD Polypropylene. The Black PP is formulated from anti-static raw material with no additional coating, making it permanently ESD safe. Most dustpan and brooms are made from high static materials – these should not be used in an electrostatic protected area. To protect your EPA from ESD damage, use our anti-static dustpan and broom. For ESD floor mats, we recommend using our Floor Cleaner for optimum results. This cleaner is suitable for cleaning vinyl and rubber flooring materials. To remove water-based floor finishes, we recommend using our Restorer/Cleaner. This is a non-toxic, bio-degradable solution which has been developed for cleaning ESD floors without affecting the ESD properties. Effective for cleaning any sealed or hard floor finish, lower the resistivity and return the floor to safe and proper specifications.

How do I care for ESD Mat?

Here is a polished and professionally enhanced version of your paragraph: --- **Proper Maintenance of ESD Mats for Optimal Performance** Because dirt and contamination can act as insulators, it is essential to **regularly clean ESD mats** before testing or monitoring resistivity. Over time, accumulated flux, oils, and residues form a barrier on the surface of an ESD mat, impairing its ability to effectively dissipate electrostatic charges. This build-up can compromise the mat's ESD properties, increasing the risk of damage to sensitive components. Regular cleaning not only ensures optimal electrical performance but also helps maintain the mat’s original resistivity and significantly extends its service life. To maintain your ESD mats in peak condition, we recommend using our **Staticide® Mat and Table Top Cleaner**. This non-abrasive, non-flammable formula is safe for use on rubber and vinyl anti-static mats, as well as on workstations and table tops. It is ideal for environments where static-sensitive devices are assembled, tested, or handled. The cleaner **leaves no film or streaks** and effectively removes flux residue, oily fingerprints, grease, nicotine, dirt, grime, and inorganic contaminants. It can also be used on chair mats and other antistatic surfaces without degrading their static-dissipative properties. With routine use, you can ensure your ESD control surfaces remain clean, compliant, and fully effective. --- Would you like a shorter version of this for use in a product brochure or ad as well?

Frequently Asked Questions (FAQ) – ESD Training

1. Who should attend an ESD training course? Our training is ideal for anyone working in an electrostatic protected area (EPA), including production workers, engineers, QC/QA personnel, cleanroom staff, and warehouse/logistics operators who handle sensitive electronic components. 2. How long is the training course? Standard courses typically run for 2–4 hours, depending on the level of depth required and the number of participants. Full-day sessions and refresher trainings are also available. 3. Can the training be customized for our company? Yes! We tailor the training based on your industry, products, and existing static control setup. You may also choose specific modules such as “ESD product handling” or “EPA audits.” 4. Do participants receive a certificate? Yes. Upon successful completion, each participant will receive a HORBEST ESD Awareness Certificate, which can be used as part of your internal compliance documentation. 5. Do you provide onsite training? Absolutely. Our expert trainers can visit your facility anywhere in mainland China. Online training and offsite group sessions at our facility are also available. 6. What standards does the training meet? Our courses are based on the internationally recognized BS EN 61340-5-1 and IEC 61340 standards for electrostatic discharge control. 7. What is the minimum group size? We recommend a minimum of 5 people per session, but we also support 1-on-1 executive or supervisor-level training upon request. 8. What languages is the course available in? We currently offer training in Mandarin, Cantonese, and English, depending on your team's needs. 9. How much does the training cost? Pricing depends on the group size, training location, and customization level. Contact us directly for a quotation tailored to your company. 10. Do you offer refresher courses? Yes. We recommend refresher training every 12–24 months to ensure your team stays up to date with best practices and evolving standards.

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